Last updated: July 10, 2026
Introduction
Winston Stump Grinding (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit winstonstumpgrinding.com (the “Website”) or use our stump grinding services.
By using our Website or services, you agree to the practices described in this policy.
Information We Collect
Information You Provide
We collect personal information that you voluntarily give us when you:
- Request a free estimate
- Contact us by phone, text, email, or our website form
- Send us photos of your stump(s)
- Interact with us on social media
This information may include:
- Name
- Phone number
- Email address
- Property address
- Photos of stumps and the surrounding work area
- Details about the work you need
Information Collected Automatically
When you visit our Website, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on the site
- Referring website
- General geographic location (city/region level)
How We Use Your Information
We use the information we collect to:
- Provide stump grinding services and prepare estimates
- Respond to your inquiries and schedule appointments
- Communicate with you about your job, including confirmations and updates
- Improve our Website and services
- Send you promotional messages, where you have consented
- Comply with our legal obligations
Text Messaging (SMS)
If you provide your phone number and opt in through our website form, by text, or in conversation, you consent to receive service-related text messages from us, such as estimate confirmations, appointment reminders, and job updates. If you separately opt in to promotional messages, you may also receive offers and updates.
Message and data rates may apply, and message frequency may vary. You can reply STOP at any time to unsubscribe, or HELP for assistance. We do not sell or share your text-messaging opt-in data with third parties for their own marketing, and we only send messages to numbers that have provided consent. Your consent to receive texts is not a condition of purchasing our services.
Cookies and Tracking Technologies
We use cookies and similar technologies to understand how visitors use our Website, to improve your experience, and to measure the performance of our advertising. This may include third-party tools such as Google Analytics and Google Ads.
You can control or disable cookies through your browser settings, though some Website features may not work as intended if you do.
How We Share Your Information
We do not sell your personal information. We may share it with:
- Service providers who help us operate our business and Website (for example, scheduling and invoicing software, hosting, and communication tools)
- Legal authorities, when required by law or to protect our rights, safety, or property
- A successor, in connection with a merger, acquisition, or sale of business assets
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmitting or storing data is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request that we correct inaccurate information
- Request that we delete your personal information
- Opt out of promotional communications
To exercise any of these rights, contact us using the details below.
Third-Party Links
Our Website may link to other websites we do not control. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
Children’s Privacy
Our services and Website are intended for adults. We do not knowingly collect personal information from anyone under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and post the new version on this page.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
Winston Stump Grinding
Winston-Salem, NC
Phone: (336) 589-7171
Email: [email protected]
Website: winstonstumpgrinding.com